Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271628 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade for existing o2 customers

Hi. I was recently thinking about upgrade – especially to get new phone – as my current one is too old to use it. I am on O2 Sim Only Unlimited 12M 6GB which suits my needs very well. I checked o2 offer couple of times on My o2 site and realize o2 do...

Anonymous by Not applicable
  • 2745 Views
  • 6 replies
  • 0 kudos

Resolved! Direct Debit

To Whom It May Concern,I had to cancel my contract with your company as I moved abroad and therefore don´t need your sevice any more. I was on a Pay Monthly Contract, cancelled the contract at the end of July 2017, the last payment was made on 26/07/...

Anonymous by Not applicable
  • 1461 Views
  • 2 replies
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Resolved! How do I get my PAC Code from O2

Interesting problem I have. I canceled my contract and went to a PAYG deal. O2 said they would send another SIM which ought to arrive in 2 -3 business days. When it arrived, there was no SIM card. Never mind, thought I, I will just get a PAC and swit...

Anonymous by Not applicable
  • 4915 Views
  • 4 replies
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Resolved! checking useage

I have run over my minutes allocation this month and been charged almost double for the month. How can I check my useage so this doesn't happen too often. I have a Samsung S3 Mini. generally have data disabled so that is not a problem. My tarrif only...

wrinkly by Level 1: Joiner
  • 1024 Views
  • 2 replies
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Resolved! Pay as you go

At 5.25pm I bought a pay as you go sim from an O2 store giving them £30. I received an sms saying that my tarif is £30 but when I log into my O2 acount or try to call/send an sms it shows that I have no balance and that I need to top up

Anonymous by Not applicable
  • 1506 Views
  • 4 replies
  • 0 kudos

Resolved! Downgrading/Cancelling Contract

Okay, is it possible to do the following: Firstly, i am an o2 refresh customer currently paying £33 Airtime plan & £25 Device Plan, and i am a year into my contract now which gives me the option to either hand back my device or pay off the rest of my...

Anonymous by Not applicable
  • 5126 Views
  • 2 replies
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Resolved! International call charges - from the UK to EU

Hello, I would like to get an idea on why I have been charged for international calls now, in Aug/Sep, while in previous months I wasn't. I did had other international calls before, either while I was in the UK or in EU travelling. Cheers,Raycho

Anonymous by Not applicable
  • 1833 Views
  • 6 replies
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Resolved! Unlock device isn't working

I want to unlock my device to put another SIM card in. I'm going on my O2 app but the section is saying it's not working please try again lAter

Anonymous by Not applicable
  • 1853 Views
  • 7 replies
  • 0 kudos