Sim swap

[Jm191]

I’m still waiting for my number to transfer and it’s been 26 hours now 

[Enlli]

Is this a number swap O2 to O2 or a other network to O2?

How was the request made?

Have a look at the guide

Guide: Migration & porting into O2 

However swaps are not processed over the weekend so the clock will not have started ticking till this morning

You should get a text with the date

[Jm191]

02 pay as you go to pay monthly it was done yesterday by one of ur colleges i rang through to get it done 

[Jm191]

can u check to see what is happening please 

[jonsie]

You need to wait until Royal Mail deliver a new sim card for you

They are different from the PAYG sim cards