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Sim swap

Jm191
Level 1: Joiner
  • 7 Posts
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I’m still waiting for my number to transfer and it’s been 26 hours now 

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Enlli
Level 68: Extraordinaire
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Is this a number swap O2 to O2 or a other network to O2?

How was the request made?

Have a look at the guide

Guide: Migration & porting into O2 

However swaps are not processed over the weekend so the clock will not have started ticking till this morning

You should get a text with the date

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Jm191
Level 1: Joiner
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02 pay as you go to pay monthly it was done yesterday by one of ur colleges i rang through to get it done 

 

Message 3 of 5
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Jm191
Level 1: Joiner
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can u check to see what is happening please 

Message 4 of 5
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jonsie
Level 94: Supreme
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You need to wait until Royal Mail deliver a new sim card for you

They are different from the PAYG sim cards

Message 5 of 5
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