Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278247 Views
  • 2 replies
  • 2 kudos

USwitch confirm that their sim-only deals are only for new customers starting 16th June...bye bye o2

Received this email from USwitch this morning.Looks like us current O2 customers are getting ******ed over. All these comments on posts here saying 'oh, dw let it all blow over, it's been on/off like this since April, it'll come back'...Well heres yo...

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Phone connection

Good evening just got my new galaxy tab s10 plus got eSIM tried calling out stops straightaway do I need add ons that my account for it to work thanks in advance

Adam60 by Level 1: Joiner
  • 30 Views
  • 2 replies
  • 0 kudos

Can’t receive and make calls while in Portugal

Arrived to Portugal yesterday, network MEO, all data & texts work, but can’t receive and make calls. Switched on/off, took out sim and back - nothing. Customer service opened a ticket and said they’ll try to resolve within 5!!!! Days!!! Pls help

Resolved! Going over UK data allowance in UK

Hi, I have a 32GB data allowance on my Sim only package. My understanding when I took it out was that it would give me 32GB of data, and I would only risk getting charged if I went over that amount in a month. If I look at the usage for this month, i...

petew47 by Level 1: Joiner
  • 64 Views
  • 4 replies
  • 0 kudos

SIM issues. No calls or texts. Number no longer recognised

I’ve just found out today when leaving my house and disconnecting from my Wi-Fi that my SIM card can no longer: • Make or receive calls• Send or receive text messages• Use any data Using my Wi-Fi at home I’ve been able to ask family to try phoning my...

Dgraffham by Level 1: Joiner
  • 226 Views
  • 4 replies
  • 0 kudos

security message not being received

trying to pay sons bill and the security message is not coming through to his phone as he is on holidays. Is there anyway to get message sent to email?

aisd by Level 1: Joiner
  • 50 Views
  • 1 replies
  • 0 kudos

Fraudulent boku payment

I've just had a payment added to my bill from boku. I've been going in circles with O2 live chat trying to get this blocked.A report has been made to action fraud but what can I do to get this payment refunded?

Australia roaming

Im going to Australia for a year and have a pay monthly sim only contract. What's the best way to keep my UK number

Fran11 by Level 1: Joiner
  • 75 Views
  • 1 replies
  • 0 kudos

Sim only upgrade from uswitch

My current deal has just expired and I’d like to upgrade to a deal I’ve found on uswitch. Last time I done this I could select an option where I could upgrade my existing deal, but this time when I go to checkout, it’s just going through as a new dea...

Luke752 by Level 1: Joiner
  • 3681 Views
  • 23 replies
  • 0 kudos