Sim not working

[Ewa68]

My sim is not working , is it possible to get a esim or if not then a PAC code ?

[Bambino]

@Ewa68 This is not O2. This is a customer community. If you use your PAC to move to another provider you will have to pay the remainder of your contract: Cancelling your contract - An updated guide - O2 Community

If you want an esim you'll need to contact customer service. Download Skype Guide: A Guide to Skype to call free on 0800 902 0217

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)