Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How do I get a proof of purchase

Does anyone know how I get a proof of purchase

Resolved! We've got news on your order

I placed an order for a new line with O2 they took the upfront payment and I had an order confirmation number with a green tick saying you're all set and ready we will email when your phone is being sent out. 30, seconds later I had an email saying '...

Resolved! Swap from pay monthly to PAYG

I want to switch from pay monthly to PAYG

Change name on bank account

I need to change the payment card. And i am unable to change the name on the bank account. Kindly help me with changing the name on bank account.

Resolved! Earbuds

Has anybody been offered earbuds for £1, but not received it after 30 days?

Why can`t I speak to a real person on the phone?......Online chat is completley inept!!

Being ripped off by O2!......Since January 2022, I have been paying two device plans and two "Air Plans"......simply because I requested a non 5G Sim and requesting to keep my existing number......Both accounts were activated.....only 1 device......W...

Resolved! Gift hamper

Hi I was meant to be getting a free gift hamper of an Apple Watch and I haven’t received it yet and it’s been nearly 2 weeks just wondering am I still getting it and when it will get here thanks

Pay monthly ipad

Can someone please tell me how long I have left on my iPad to pay please. I do not know how to find out my number for it

Upgrade ref:2825

Good evening all I had place an order for an upgrade on Thursday passed credit check and received an email in order to sign. Signed and agreed the link which was sent via email and sms however upon completing the order I get “you need to contact us I...

Change the date of my payment

Please can I change the date the money comes out of my bank?

O2

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