Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237962 Views
  • 2 replies
  • 2 kudos

Billing

I paid my pill £91 something on 10th February online but it hasn’t been hasn’t been accepted byo2 and it’s still in my pending transactions in my bank why is not been accepted and I have been restricted

Byoung by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Bill

Anyone else had problems getting through to customer service 

Lee39 by Level 1: Joiner
  • 272 Views
  • 1 replies
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Missed payment

Good afternoon, I have a missed payment record on my account however my services have been disconnected and I am unable to log in to pay this. It is now affected on my credit report which is not ideal. Could you please look into this. Regards Lynne.

Ly11 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

O2 online

I need to know my bill as I am abroad. My 02 online has never worked 

EmmA64_ by Level 1: Joiner
  • 379 Views
  • 3 replies
  • 0 kudos

O2 online

My o2 app online has never worked 

EmmA64_ by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Uswitch November Deal - Misleading

I think I might be going mad here, Back in November 2023 I renewed my o2 sim only contract. The Black Friday deal seemed incredible 40gb data unlimited text and calls for £3.95. So good in fact that I renewed 3 contracts and even referred a friend. T...

MattSu by Level 1: Joiner
  • 1056 Views
  • 5 replies
  • 0 kudos

account billing problem

When I take out any phone over the years, I put a spend cap of zero and block the phone from accruing extra charges. Imagine my surprise to find that I had an extra £104 on my bill because my son used the phone to purchase stuff from Sony. So, I phon...

bazzaboy by Level 1: Joiner
  • 868 Views
  • 6 replies
  • 0 kudos