Sim not provisioned

Southsides · ‎16-05-2023

Hi just trying to do sim swap, But saying sim not provisioned and not receiving text code. Thanks a lot

MI5 · ‎16-05-2023

General service issues noted today https://community.o2.co.uk/t5/Tech-Support/O2-not-sending-or-receiving-texts/m-p/1619790#M33263

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-05-2023

You need to text from your old sim card

Having said that, O2 have had network problems today so try again tomorrow

Guide: Sim Swap: a mini guide 2017 update

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Southsides · ‎16-05-2023

Yes well it's a new sim swap, It won't even let me receive my code by text or even push the button anymore to send a new text!. On a good one we can now make calls and sites working, @02 please help with this one as I can't use phone!! Thanl you

Breanna · ‎17-05-2023

Did this sort itself out @Southsides?

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