Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have been using this for years and its suddenly stopped working. I had to speak to many people at o2 as they didn’t seem to understand what pay to mobile is. They said there is no restrictions on my account. So I contacted Apple, they said that on ...
I left O2 a couple of months ago. Everything was paid off, but for the last couple of months, I’ve been receiving an email saying I’m in credit. Unfortunately, the My O2 app doesn’t work for me anymore, as I have no products. The AI chat isn’t helpfu...
Hi all - my account was impersonated 1st December during the night and I woke up to “welcome to o2 emails” realising 3/4 extra esims on my account. Phoned o2 and my account was instantly blocked and an investigation started. Unfortunately it’s now th...
how long to swap number from pay as you go to pay monthly
Hi All, firstly I appreciate this is customer-customer, as such i'm looking for advise, I appreciate getting frustrated in here will solve nothing, so i'm absolutely here in good faith.Very long story short, with the changing of switch up T+C's I opt...
My sister in law received a red notice of Cancellation today, as she is in her late 70's and lost her husband last month it is already a difficult time. On reading the letter it seems that she owes £18.88, But her current direct debit it just over £1...
Hello all, can somebody please help me!? I have been round in circles with O2 and the error 15 code when trying to set up the cellular section of my new Apple Watch. I have even returned my original one, and purchased a new one in store, as the manag...
I can use O2 Switch Up from today.But after looking at the website and adding a phone to my basket etc, It says I need to pay an early upgrade fee. What on earth is this? I have never had this "fee" before. Not as far as I know anyway. I have paid £1...
I ordered a new phone from O2 on 12.12.2025 for it to be delivered on the 15th December then I got a message saying it was delayed to be delivered the next working day. Then on the delivery date I got a nother message saying this one was delayed so I...
Hi, this used to be there, but the bolt on option has disappeared from the app, site or 2202?! any help please?
