
on 17-01-2014 21:23
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on 17-01-2014 21:23
How do I swap a micro sim back to a normal size sim? I've made a total noob mistake, and I don't know how to fix it. My wife got a new sim free phone, and we were told it would require a micro sim. o2 sent a micro-sim, and this evening I used the o2 Sim Swap page to activate the new micro sim, but it didn't activate. The old sim stopped working, but nothing was happening with the new one. After a bit of head scratching, it turns out that her new phone takes a regular sized sim, and not a micro-sim. I should have realised when I inserted the micro sim, as I did think it looked like a normal sim slot. Anyway, I tried to reverse things using the Sim Swap page, but it won't accept the 19 digit serial number that is printed on the old sim. Is there an easy way o fix this, or have I really screwed things up?
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on 17-01-2014 22:33
I would call O2 in the morning to ask if you can swap just any sim as I am not sure and ask to have the correct size sim sent to you.

on 17-01-2014 21:26
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on 17-01-2014 21:26
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on 17-01-2014 21:26
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-01-2014 21:28
Nearest o2 store is over 100 miles from where i live, so that's not possible.
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on 17-01-2014 21:29
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on 17-01-2014 21:29
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-01-2014 21:32
It's a Samsung Galaxy Mini 2
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on 17-01-2014 22:15
My wife has a pay monthly account, so I'm wondering if I Will be able to do the Sim Swap to a Pay As You Go sim card? There will be nowhere local that sells a sim card adapter, but I'm sure I'll be able to pick up a PAYG sim in the morning.
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on 17-01-2014 22:17
If so, how long does she have left of her contract?
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on 17-01-2014 22:29
No, we're not changing anything to do with her account. She has one of those 'sim-only' pay monthly tarrifs. She's not contracted to anything.
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on 17-01-2014 22:33
I would call O2 in the morning to ask if you can swap just any sim as I am not sure and ask to have the correct size sim sent to you.

