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Sim Lock

Anonymous
Not applicable

on ‎28-07-2015 17:13

on ‎28-07-2015 17:13

I had a Sony Xperia Z2 with O2 and it was destroyed, but the Sim was fine. I put it in another phone, which is unlocked, but I cant use the Sim? I can use the phone okay but I keep getting asked for a Sim unlock pin. Anyone know a solution?

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jonsie
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on ‎28-07-2015 17:19

on ‎28-07-2015 17:19

The phone musn't be unlocked....

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎28-07-2015 17:42

on ‎28-07-2015 17:42

Maybe you have a sim pin on the phone.
Check in settings >Security >Sim card lock
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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on ‎28-07-2015 18:36

on ‎28-07-2015 18:36

@Anonymous wrote:

I had a Sony Xperia Z2 with O2 and it was destroyed, 

Sorry for your loss.

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