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Phone locked and Bixby wont give access

Organiser
Level 1: Joiner
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Locked out by too many wrong PIN entries ( grandson) now Bixby wont allow me to enter PUK code

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MI5
Level 94: Supreme
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@Organiser 

If PUK locked your only choice is to go in store with photo ID and get a replacement sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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