O2 refresh - cancelling contract

[Anonymous]

Hi,
I've recently been moved with work to the very very far north of Scotland. My phone signal is now very limited up here, by that I mean I get no service most of the day and no internet whatsoever. I have 13 months left on my refresh contract and would like to know if I have any options in cancelling it?
Thanks for the help

[MI5 · Accepted solution]

Pay off the device plan and cancel the airtime without further expense to yourself.
The phone is then yours and you can take a sim only deal from a network that does give you a signal.
Remember to unlock your phone for free before you leave though.
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[Cleoriff]

A good guide to Refresh here... Credit to @Anonymous

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/m-p/877701/highlight/true#M64851