Service Charge

[LM85]

Unsure what this is 

[Bambino]

@LM85 We are all customers. You need to ask O2: How to find help & contact O2: A Guide - O2 Community

[Enlli]

Service Charges are payments for things outside your allowance

https://www.o2.co.uk/help/account-and-billing/extra-charges-guide

[MI5]

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

@LM85