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Scam

Jill8288
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Has anyone else got a text about problems with bill payment issues from a strange number claiming to be o2
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MI5
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@Jill8288 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here

 https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

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ED68
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Yes I have.  Apparently they are unable to process my payment so they have sent a link to update my payment details!

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Cleoriff
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@ED68 

Just don't. It's a scam as said above

Veritas Numquam Perit

Girl in a jacket
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Nickster
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Hi i just got a text from a mobile number saying they cant process my payment
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ED68
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Don't worry I won't slight_smile

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Nickster
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I wont 👌
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MI5
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thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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GG27
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Also just got this text at around the same time. 

 

Thanks everyone slight_smile

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