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Scam o2 message

zimmellie
Level 1: Joiner
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I just got a text message saying o2 was unable to take payment for my next bill but when I log in the payment is set up correctly (I didn't use the link in the text message).  Anyone else had this?

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Bambino
Level 84: Resplendent
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@zimmellie 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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O2Karl
O2 Support
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Hi @zimmellie 

 

Thanks for flagging this it is a known scam we are aware of this. Thank you for sharing!

If you could forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

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O2Abigail
O2 Support
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hi, a lot of people do tend to get this message come through but bare in mind for future reference if o2 send out any text messages it will come up from o2 UK not a random number.
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