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Scam Text?

PompeyYorkBlues
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Hi, I just received a text from 07385692037 saying O2 had problems taking payment and provided me with a link to update my bank details. I recently changed my bank card so almost got caught out. However upon checking my O2 account my balance is zero so is all paid up. Be careful as this appears to be another scam therefore I am just highlighting this number..
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MI5
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@PompeyYorkBlues 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@PompeyYorkBlues 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Jenneill
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ve just had the same but the number was  07587 796080

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MI5
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@Jenneill 

Same advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
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Greyfox
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I received the exact same text today and when I got to bank details, paused and thought I want to speak to a person to confirm.. none of the links worked which raised suspicions!
Clever fraud as some will probably get caught out with this one!!
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SeanC
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Just got a text from 07385138498 also from O2 saying the same thing. O2 text come from a different source and are headed O2 UK.
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PompeyYorkBlues
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Thank you very much for the confirmation.. Appreciate that..
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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