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Samsung watch 3.

Chinny
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Hi all,i recently bought a watch from 02,and it keeps saying make call via Bluetooth all the time?
I was under the assumption i didn't need my mobile with me to make calls now?

I have activated the esim with the new number provided with it.

Do i need to change the esim number to my main mobile number for it to work correctly??

Does the watch have to be connected to both Bluetooth and wireless connection?or should it work without them being turned on?
Thanks
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MI5
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@Chinny 

Your phone always has to be turned on and connected to the network. 
You need to enable calls on other devices in the phone app and you also need to have WiFi and 4g calling enabled on your phone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127478 Posts
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  • 22148 Solutions
Registered:

@Chinny 

Your phone always has to be turned on and connected to the network. 
You need to enable calls on other devices in the phone app and you also need to have WiFi and 4g calling enabled on your phone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Chinny
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Can the phone work with just using 4 g connection only?
And still communicate to the watch??
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madasaf1sh
Level 67: Unsung hero
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@Chinny

Yes it can mine works that way.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Chinny
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I will try all your suggestions and let you know the outcome.
My phone is in my locker at work so hopefully your suggestions have worked
Calls from other devices is turned on now as well. Samsung s20 5g is .y phone as well.
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