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SMS tesxt messages not working

davidt99
Level 1: Joiner
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I have recently joined O2 from EE and have transfered my EE phone number to O2.  since the transfer I have not been able to receive messages other than O2 test messages and when I send a message the recipient gets the message but from the old O2 phone number that came with the SIM.  I have been on live chat 3 times now since last week and this is still not resolved.  I am using a Huawei P20 Pro android phone.

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jonsie
Level 94: Supreme
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Marjo
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Nice one guys slight_smile

 @jonsie let us know when you're ready and we can help you out with the guide edits thumbsup

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