Hi @Pip1960
This is a community of o2 customers.
As such we cannot do anything account related - including re-sending sim cards.
You need to contact the sales team on 0800 081 0255 to talk to them about this - o2 use Royal Mail to deliver sim cards, so it can take a few days.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
