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Pizza Express Gift Card

Mal_1990
Level 1: Joiner
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Hi, I won a £20 Pizza Express gift card on the Blue Monday competition.  I filled my details in and it said I would receive an email immediately with my voucher. I never received an email. Can this be manually be sent please. I can provide the relevant details.

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Oxonian
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Your best bet @Mal_1990 is to send a PM to the community manager, @Dave-O2, and he will hopefully look at it on Monday. 

 

Click on his name above and select "Send a message". He will need an explanation including what you won and when, your e-mail address and mobile number. 

 

I assume that you have checked your Junk/Spam folder ?  

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MI5
Level 94: Supreme
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@Mal_1990 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
Community Manager
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Morning @Mal_1990 

 

So i can take a closer look at this, can you please PM me your mobile number, email address and the date you won the prize.

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JRSC
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The code in the email is a 9 digit code and the balance of it can be checked online - here https://www.pizzaexpressgift.com/

(initially i thought you needed a QR or similar) but it is just the code that is needed to give to the Pizza Express table server at checkout)

Just click Balance Checker at the top - enter the code and click the captcha stuff etc to see the balance of £20 and can have more than one voucher at a time to use at the checkout.

 

JRSC_0-1751903592690.png

 

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