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Pay as you go SIM card in iphone

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ChrisM35
Level 1: Joiner
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on ‎11-07-2025 20:32

on ‎11-07-2025 20:32

Why does my phone credit disappear when I don’t use my phone?

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Enlli
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on ‎11-07-2025 20:37

on ‎11-07-2025 20:37

What tariff are you on?

If it's Big Bundle then your top up is converted to give you minutes text and data allowances for the next month and your balance will show as zero

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 70: Enigma
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on ‎11-07-2025 20:37

on ‎11-07-2025 20:37

What tariff are you on?

If it's Big Bundle then your top up is converted to give you minutes text and data allowances for the next month and your balance will show as zero

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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on ‎11-07-2025 20:51

on ‎11-07-2025 20:51

@ChrisM35 

Explained here https://www.o2.co.uk/help/products-and-services/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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on ‎12-07-2025 19:28

on ‎12-07-2025 19:28

And similarly @ChrisM35, if you are on a rolling plan :-

 

Rolling Plans | O2

https://www.o2.co.uk/rolling-plan

 

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MI5
Level 94: Supreme
In response to Oxonian
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on ‎12-07-2025 19:31

on ‎12-07-2025 19:31

@Oxonian wrote:

And similarly @ChrisM35, if you are on a rolling plan :-

 

Rolling Plans | O2

https://www.o2.co.uk/rolling-plan

 

Already covered in the link given above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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