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SIM Card order

Ahmedushka
Level 1: Joiner
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Hi

 

I order SIM card. Received my contract, gone through payment and credit check. The payment didn't leave my bank despite I approved it on the app at the time of purchase. I got on screen message saying order being processes and should receive it following day but so far nothing received. 

 

Can you please check if order gone through or I need to re-order?

 

Thanks

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gmarkj
Level 66: Unequalled
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This is not o2 @Ahmedushka , this is a customer community so we can't check anything.

The direct number for the sales team is 0800 081 0255.

Alternatively links to social media are in the guide Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Ahmedushka
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Thank you 

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