on 29-10-2017 11:46
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on 29-10-2017 11:46
I am a customer of O2 almost since it started and have a pay monthly contract. I have travelled to may locations and used my phone abroad. This year I will be travelling to Israel for a short visit and as previously I expected to be able to use my phone with the travel Bolt on. I am amazed that Israel is not included in Travel Europe but even when looking on the long list of other countries that are covered no mention of Israel has been made. Could it be that O2 has become political?
I hope someone will show me that I have just looked in the wrong place..
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on 29-10-2017 11:51
Standard rates for Israel here http://international.o2.co.uk/internationaltariffs/travelling_abroad
When in: Calling:
Making calls - per minute | £1.50 |
Receiving calls - per minute | £1.25 |
Sending texts - per message | 40p |
Cost per MB of using data:
Data usage | £6* |
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on 29-10-2017 11:51
Standard rates for Israel here http://international.o2.co.uk/internationaltariffs/travelling_abroad
When in: Calling:
Making calls - per minute | £1.50 |
Receiving calls - per minute | £1.25 |
Sending texts - per message | 40p |
Cost per MB of using data:
Data usage | £6* |
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-10-2017 12:45
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on 29-10-2017 12:45
Pretty horrendous in fact!!
Veritas Numquam Perit
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on 29-10-2017 12:54
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on 29-10-2017 12:54
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-10-2017 13:39
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on 29-10-2017 13:39
The sole reason for the demise of TU. They should be looking at lowering those costs if they cared for their customers but it's totally about the money and grabbing what money they can from us.
@Anonymous
Get your phone unlocked and use a local sim unless there is widely available WiFi.
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on 29-10-2017 15:46
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on 29-10-2017 15:46
@Anonymous The longevity of your being a customer means nothing to O2 any more. Hasn't for some time. I suggest you make sure your phone is unlocked, get a Three Pay As You Go sim and use their Feel At Home plan. It covers Israel. You can call and text back to the UK, and there's no charge to roam on whatever data you buy. Alternatively, you could ask for your PAC and take a Pay Monthly plan with Three and that will really tell O2 how you feel about them.
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on 29-10-2017 21:09
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on 29-10-2017 21:09
I have travelled to Israel on many occasions and only 3 i think include it in their feel at home service.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company