Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Final bill paynent

I would like to pay my final bill but have moved to New Zealand so am unable to speak to anyone at a convienent time.Is it possible to have an invoice sent for my final bill with bank account details so I can tranfer the money to you.These are the re...

Resolved! maps

does the use of maps on the phone use my data while using it

Resolved! O2 Refresh

Okay so over a year ago I took out an O2 Refresh contract as was swayed by the “next upgrade on us” campaign. Now over a year later I want to upgrade my iPhone 7+ 128gb (that’s pristine) for the iPhone X but every time I do so I am being told there a...

O2 Deleted My Messages

Hi all, If anyone could offer any insight to my issue below I would be most grateful. I have been with 02 since 2012, saw out the initial 2 year contract and continued sim only. O2 recently called me to ask if I wanted to upgrade - I didn't want a fu...

Resolved! gsm alarm system

Hi, hope someone can help, i have just purchased a new GSM burglar alarm which has the feature to call or text if the alarm is activated, i need to put a sim card in the alarm and was going to use a pay as you go sim, can you get sims that are texts+...

Resolved! Buying a Iphone on contract

Hello anyone who reads this. In a short time i will buy my first phone, the IPhone x and i want to know do you have to use credit card for purchasing phones on contract or can you use debit card. Thank you for your help

Resolved! Moving from O2 to O2 through carphone warehouse

So today I went to upgrade my phone with O2, the deal they offered me was not as good as what the Carphone Warehouse O2 deal could offer. I'm therefore on the same network O2 but now through the Carphone Warehouse to as such. Basically, I want to kee...

Data Charges over limit

This past month I have gone way over my data allowance. I'm allowed 6GB and somehow I used nearly 38GB! Seemingly no throttling has been used and I'm wondering just how ridiculous my bill is going to be! Can anyone advise. I'm on contract

Device Plan Question - Hopefully Easy

I can't seem to get my head round this one, hopefully someone can tell me where I am going wrong. So I upgraded today to the iPhone X and paid of my device plan in total - £420. Now my bill is generated 25th every month (£35 for the device plan) and ...

Resolved! contract

Hi, could you please tell me when i will stop paying for my iphone? only ive had a text saying my contract is up for renewal? does this mean its paid for?

O2

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