@EUroamer
What is the Roaming Limit?
Tariffs with more than 25GB of monthly data
If your UK monthly data allowance is over 25GB, you’ll have a Roaming Limit of 25GB when roaming in our Europe Zone. This means you can use up to 25GB of your allowance at no extra cost – we’ll text you if you’re getting close to the limit, and again if you reach it.
If you’re on the new system and have an unlimited data allowance, your data service will stop when you reach 25GB. You’ll need to buy a data roaming Bolt-On to continue using data.
For all other customers, whether you’re on the old system or the new system, you can still use data if you reach our Roaming Limit but you’ll be charged £3.50/GB for your ongoing usage.
These charges will apply until the following (depending on which is earliest);
- You use up your monthly UK data allowance**
- You return to the UK
- You reach your next bill cycle
**If you use all your UK data allowance when roaming outside the UK, you’ll need to buy a data Bolt On if you want to keep using data. See our data Bolt Ons here.
Tariffs with 25GB or less of monthly data
These tariffs are not subject to our Roaming Limit of 25GB. But if you use all your UK data allowance when roaming outside in the UK, you’ll need to buy a data Bolt On if you want to keep using data. See our data Bolt Ons here.
https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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