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Returned item

Dazz66
Level 1: Joiner
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Registered:
Hi,could anyone tell me how long it takes for a returned handset to be received so I can 're order a different device , thank you

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MI5
Level 94: Supreme
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Registered:
About a week to get to the right department then another week to scan it in and update your MyO2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
About a week to get to the right department then another week to scan it in and update your MyO2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Registered:

Hey @Dazz66, which device did you return and which one are you planning on ordering next?

 

I hope the information above helps but please do let us know how it's all going slight_smile

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