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Return accepted

Wodawproszku
Level 1: Joiner
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Good evening,

 

I've just returned an item to o2. It's seems as it has been completed as there is description about item has meet criteria and the job is closed.

 How long that's going to take to appear on MyO2 as device has been paid off? There is still payment due to 26th of this month to be taken. I had 14 days return policy.

 

 

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MI5
Level 94: Supreme
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@Wodawproszku 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:

@Wodawproszku 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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chris34720
Level 1: Joiner
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Sames happening to me either their system is **** or their returns department are incompetent of  doing the job properly quick at taking your money though when they want it this companies got worse since virgin got their hands on it 🤦‍♂️

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