Restrictions

[Lou11]

I have called into my local O2 shop. I spoke a person on the phone and explained my situation, they said that if I paid the device plan  and the rest when I can. I was hoping that the restrictions would be lifted and they haven’t 

[Cleoriff · Accepted solution]

@Lou11 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) ) or  Payment management on 0800 902 0217

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.