on 25-04-2020 15:13
25-04-2020 15:17 - edited 25-04-2020 15:18
25-04-2020 15:17 - edited 25-04-2020 15:18
@George1217 O2's systems are slow to catch up at the moment.
You can try calling customer service using Skype on 0800 032 1402
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Or any of the other numbers in the link below.
on 25-04-2020 15:43