Restart tarriff

[Anonymous]

Can u please restart tariffs I will top up phone now thanks bro

[Anonymous]

Please

[Cleoriff · Accepted solution]

Hi @Anonymous This is NOT customer services. You will need to contact them via this link https://www.o2.co.uk/contactus

Use a landline, borrow a phone or use live chat. Best time to call is 8.8,30am tomorrow morning

[MI5]

If you top up now you need to call 4445 to get it to start immediately, otherwise it will be on your anniversary date..

[Cleoriff]

Other ways to top up are here https://community.o2.co.uk/t5/How-to-guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

[MI5]

No need to borrow a phone if on a big bundle.
Calls to cs are free.

[Anonymous]

You can’t restart a tariff I’m afraid but follow the advice above

[Marjo]

Hey @Anonymous welcome to our forum!

As our members explained above, this forum is mostly customer and friends helping each other out with general queries - we don't have access to personal account info or systems, so you'll need to use My O2 or  contact CS for those.

Please do let us know how you're getting on though, would love to hear back from you. Did it all go ok with your top up and tariff in the end?