Requesting a paper bill

[Jonny222]

Hi I’m needing to request a paper bill but I can’t call o2 due to Coronavirus, is there a way to request a paper bill another way. I know you can see it online but I need a paper one

[Cleoriff · Accepted solution]

@Jonny222 

No unfortunately. Calling is the only way Guide: How to find help & contact O2 

Or you could print this off Guide: How do I get to the 'Download Bill' page? 

[O2Lauren]

Hi @Jonny222 

You will need to contact customer services. You can use Skype, see the guide here or try calling at 8am as that's when the lines open.

Thanks