Reported lost phone and need a new SIM card

[Leary]

I recently lost my phone. I would like to order a SIM card so I can access my mobile account, but I need to send to a friend address so they can give it to me in person when they visit me abroad. I only have email address : Bronaghleary1**Personal info**, please this is an urgent request

bronagh

[madasaf1sh · Accepted solution]

@Leary 

This is a customer to customer forum and not customer services, 

You will need to contact customers on 202 or 0344 809 0202 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

[Bambino]

@Leary You need to report the sim as lost: Lost or Stolen O2 Device

O2 will only send a new sim to the registered address of the customer.

You can try enquiring with customer service via social media, but I think you'll get the same answer:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)