cancel
Showing results for 
Search instead for 
Did you mean: 

Hi just got a new sim and I was told to txt o2 with the loyalty 21500

Fermiskm
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I just upgraded and my plan and added a new SIM card for my son. The plan I chose for him was on offer from £20 to £16 but after I put the phone down the adviser called back and said to txt o2 when I get the sim on my main number and write loyalty 21500. I have currently tried that and it didn’t work. Can u make sure this is activated other wise I was sold the wrong product under the wrong value which is not allowed. 

the number in question is *********. 

kind regards fermisk (*********). 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Message 1 of 2
75 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151500 Posts
  • 649 Topics
  • 28836 Solutions
Registered:

@Fermiskm 

See guide Guide: O2 Open & Friends and Family discounts - How to sign up 

and contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
71 Views