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Removing an ex and his phone from my account

MER1974
Level 1: Joiner
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I'm in an awkward position whereby I have extracted myself from a toxic relationship but I still have my ex partners phone on my account. It says the contract doesn't end until 2023 but I need to cut all ties, including being released from paying his bill. 

He uses the phone for his business, so I'd prefer him to keep the number to save repercussions, but I want it off my account. Is there anything I can do? I've looked through the forum but can't find any specific answers. Thank you

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gmarkj
Level 53: Renowned
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Your best bet is to contact o2 and see if there is anything they can do.

There are some different numbers to try and hints on getting through in the guides below.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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