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New contract

Mu2
Level 1: Joiner
  • 1 Posts
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Registered:

Placed a order on the 24th last month and the only email received was “order received and is in full steam ahead” ever since then I’ve been checking my emails and nothing. Can’t even go to myO2 page to see it.

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gmarkj
Level 53: Renowned
  • 7711 Posts
  • 86 Topics
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Registered:

Sounds like you need to contact customer services to find out what's going on @Mu2.

There are several numbers to try in the guide below along with hints on how to get through.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 53: Renowned
  • 7711 Posts
  • 86 Topics
  • 421 Solutions
Registered:

Sounds like you need to contact customer services to find out what's going on @Mu2.

There are several numbers to try in the guide below along with hints on how to get through.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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