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Registering a second device

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Tulip
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on ‎08-06-2018 15:59

on ‎08-06-2018 15:59

Hi, I have a pay monthly account with O2 and have just installed an O2 pay as you go sim in my old phone, mainly to keep in the car for emergencies. Is there any way I can register that one on my existing account? I hope somebody can advise, thanks!

i have tried live chat but every time I do there is nowhere to type my question 🙄

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MI5
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on ‎08-06-2018 16:03

on ‎08-06-2018 16:03

Hi @Tulip

Login to your MyO2 http://www.o2.co.uk/myo2 and select "Bring in other products" from the home page.

Follow the instructions to merge both into one login.

other products.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎08-06-2018 16:03

on ‎08-06-2018 16:03

Hi @Tulip

Login to your MyO2 http://www.o2.co.uk/myo2 and select "Bring in other products" from the home page.

Follow the instructions to merge both into one login.

other products.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎08-06-2018 16:11

on ‎08-06-2018 16:11

Just be aware that once added,you can't remove it unless you port the number.

Make a chargeable call or text once in any 6 month period to keep the number active. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Tulip
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on ‎08-06-2018 16:19

on ‎08-06-2018 16:19

Thanks for your reply!

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MI5
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on ‎08-06-2018 16:31

on ‎08-06-2018 16:31

No problem slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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