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Hallea12
Level 1: Joiner
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Hi I am currently on a o2 refresh contract I need to upgrade early and I’m quite happy to pay what’s left on my contract I’m currently applying for a mortage and we wondering if o2 would do another credit check that would go on my file?
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Anonymous
Not applicable

Hi @Hallea12 if you are only upgrading then they won’t do a credit check

View solution in original post

Message 2 of 6
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Anonymous
Not applicable

Hi @Hallea12 if you are only upgrading then they won’t do a credit check

Message 2 of 6
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MI5
Level 94: Supreme
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Hi @Hallea12 

O2 do not credit check for upgrades at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Hallea12
Level 1: Joiner
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Oh perfect is it just standard that you have to agree to all the credit agreements then?
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MI5
Level 94: Supreme
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Yes, everyone gets a new credit agreement but you are automatically accepted if an existing customer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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Anonymous
Not applicable

Yes if you are applying for a new separate contract 

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