Solved: Re: Refresh upgrade to Sim Only Contract

Anonymous · ‎04-01-2016

Hi,

I've got a couple of months left on my contract and was looking to pay off my phone and change my tariff.

In the upgrade options it says I can upgrade to a sim-only contract (30 day contract). Will this work or do I have to see out my remaining airtime contract?

Cheers

MI5 · ‎04-01-2016

You need to pay off the phone then you can either change to a sim only tariff or just continue with your current airtime tariff.
There is no obligation to continue your current airtime once phone is paid off unless you want to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-01-2016

You need to pay off the phone then you can either change to a sim only tariff or just continue with your current airtime tariff.
There is no obligation to continue your current airtime once phone is paid off unless you want to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-01-2016

Thanks for the hyper speed response!

MI5 · ‎04-01-2016

Hey, no problem

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎04-01-2016

@Anonymous wrote:
Thanks for the hyper speed response!

Yeah...no one else need try when @MI5 is on a roll....

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