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Record of calls

Anonymous
Not applicable
How do I get a record of calls made before those shown on my phone (about 3 weeks worth).
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Cleoriff
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Hi @Anonymous If you go into MyO2 from the link given in my first post then.....

*View your latest bill in My O2 
*Scroll down to see 6 previous bills and click on one of those. 
*Scroll down to the bottom of that bill and click on View and print older bills 
(That will bring up the old style web page)
*Click on 'recent charges' in the left hand blue menu. 
*Click on 'what I've used' 
*Click on voice calls and you should see numbers called since your last bill. 

 

Veritas Numquam Perit

Girl in a jacket

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Message 4 of 6
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Cleoriff
Level 94: Supreme
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Hi @Anonymous You should be able to view this sort of information through MyO2 if on contract http://www.o2.co.uk/myo2  If payg you can only get this sort of information by completing a subject access form at a cost of £10 (outgoing calls only) http://www.o2.co.uk/help/everything-else/how-to-get-a-copy-of-the-information-we-store-about-you#qs

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
2,120 Views

Anonymous
Not applicable
I am on contract but can see no way of accessing this information
Message 3 of 6
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Cleoriff
  • 124204 Posts
  • 828 Topics
  • 7513 Solutions
Registered:

Hi @Anonymous If you go into MyO2 from the link given in my first post then.....

*View your latest bill in My O2 
*Scroll down to see 6 previous bills and click on one of those. 
*Scroll down to the bottom of that bill and click on View and print older bills 
(That will bring up the old style web page)
*Click on 'recent charges' in the left hand blue menu. 
*Click on 'what I've used' 
*Click on voice calls and you should see numbers called since your last bill. 

 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
2,106 Views

Anonymous
Not applicable
Thank you
Message 5 of 6
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Cleoriff
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Registered:

No problem. I hope you find what you need...

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
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