tariffs/sms/emojis

[Anonymous]

So i am on the text and web tariff and i burn through texts then end up eating the £10 credit i have because of emojis so ive decided to move to the £15 big bundle and i was wondering if sending emojis on texts would charge me extra or just eat a few more of the 2000 texts? just to add im using an iphone 5s and wont be sending texts over imessage or whatsapp 

thanks for any help or advice 

[Cleoriff · Accepted solution]

Hi @Anonymous Any emoji's sent via text will eat up your allowance. They usually take up to 90 characters of each text. Many will convert the sms to mms.....Take a look at this help link

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p/689503

[Bambino]

What you say you're not using to send texts is what you should be using, if you want to avoid charges.

[Anonymous]

so @Cleoriff if i top up £15 pound then o2 take it off me for the big bundle and i send a text with emojis on it will take 3 texts off me instead of one? because someone from Customer Support told me i'd get charged when i wont have any money on my phone so im really confused right now

[Anonymous]

@Bambino sorry i don't really understand how you've phrased that?

[jonsie]

Set your phone to warn you if converting texts to sms in the settings or disable mms completely. 

You are normally allowed 480 characters and spaces before a text is converted. The first emoticons counts around 90 characters with each one after counting two characters. 

If there is no credit on the phone a converted text will not send, you will just get an error message.

[Anonymous]

@jonsie do you know how to get an iphone to warn you if it will convert an sms into a mms? because i dont think it has that option, aso i have disbabled the mms setting in the iphones settings itself but it still sent them

[Bambino]

It's very simple, @Anonymous. You can send texts using iMessage to other iPhone users or Whatsapp over WiFi for free. So why aren't you using them? 

http://www.apple.com/uk/ios/messages/

https://www.whatsapp.com/faq/en/general/20965922

[Anonymous]

well @Bambino because quite a few of my friends arent using an iphone (not everyone does!)  and a few dont always use whatsapp as it eats their data, which leaves normal sms texting as the only option

[MI5]

There is no 3:1 texts for MMS on the big bundles anymore. That was part of the old legacy tariffs only.