Recent itemised calls

[VMC9110]

Hi, How can I view recent itemised calls since the last bill? For example; last bill end Feb, can view all itemised calls up to that date. However, I need to view calls made since that, without having to wait till end March. The feature was there in Dec 23 and Jan 24 but I cannot find it since the recent changes. How can I do this please?

[Enlli]

Not sure if it is available on the new system. I stand to be corrected on that.

Personally I use my phone's Call Log for recent calls.

[MI5]

@VMC9110 

I can still see the latest recent charges on the website, but not app as yet.

https://mymobile.o2.co.uk/

[jonsie]

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@MI5 wrote:

@VMC9110 

I can still see the latest recent charges on the website, but not app as yet.

https://mymobile.o2.co.uk/

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I can't see how to get thhere on 360 @MI5 

[MI5]

I'm following this @jonsie 

[jonsie]

Yes I can see that buy it doesn't give you a list of o/going calls and texts since the last bill

A bit of a step backwards

[Enlli]

Same here. @jonsie 

[gmarkj]

Snap.

Can see the filters but nothing listed.

[VMC9110]

Thanks everyone for your replies. My problem is I support a disabled person with a degenerative condition. I help them to continue to use their O2 phone. I am in a different location, so cannot look at the phone's Call Log to see recent calls. Since the online 'since last bill, recent calls list' dissappeared a few weeks ago, I am struggling to be able to support them with their problems. Is there any way for us to ask O2 tor the feature to be made re-available?

[gmarkj]

It has been raised a couple of times that this information is no longer availabile (such as in this post - https://community.o2.co.uk/t5/Pay-Monthly/Recent-call-and-text-message-log/m-p/1684051#M269223 ) @VMC9110 

I have asked the community manager if there is an update there.