Solved: Receiving texts abroad

Anonymous · ‎05-06-2017

I have a pay as you go SIM. When I went abroad recently (Turkey) I found that I could not receive texts, but I would like to receive texts as two-factor authentication on many of my internet accounts.

I do not need any other features such as any need to receive phone calls or data. Is it possible to turn on the ability to receive texts abroad?

MI5 · ‎06-06-2017

It's not possible to choose just texts when abroad.
With international use enabled you get calls and data too.
You would need to keep data turned off to avoid charges but after June 14th you can use your uk allowances in Europe anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-06-2017

It's not possible to choose just texts when abroad.
With international use enabled you get calls and data too.
You would need to keep data turned off to avoid charges but after June 14th you can use your uk allowances in Europe anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-06-2017

I find it strange that you couldn't receive texts when abroad? I was on PAYG for years and never had a problem when abroad with sending or receiving texts at all. Maybe a issue with the Turkish network?

Veritas Numquam Perit

MI5 · ‎06-06-2017

It could be that or the fact that international roaming isn't enabled on the account?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-06-2017

@MI5 wrote:
It could be that or the fact that international roaming isn't enabled on the account?

Yes, that's probably more likely Rich...

Veritas Numquam Perit

O2

Receiving texts abroad

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order