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Level 1: Joiner
Posts: 7
Registered: ‎06-08-2015
Accepted Solution

Family deal?

Hi

 

I have 4 mobile phones now in my family which are all on o2 but have separate contracts.

 

Is it possible to have just 1 family package for all 4 devices with just 1 monthly payment and if so how to I get it sorted?

 

Thanks for any help

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Posts: 101,916
Topics: 550
Solutions: 12,992
Registered: ‎04-04-2012

Re: Family deal?

Only when they are due an upgrade.
You can add them all to one MyO2 login now but billing changes can't be done until the contracts are renewed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 1: Joiner
Posts: 7
Registered: ‎06-08-2015

Re: Family deal?

Ahh that's not good then as all contracts are staggered.

 

I have them all in MyO2 already

 

Thanks!

Highlighted
Posts: 101,916
Topics: 550
Solutions: 12,992
Registered: ‎04-04-2012

Re: Family deal?

Just add them one at a time as you renew.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)