Re found phone - sim card

Anonymous · ‎12-03-2017

I recently lost my phone and ordered a new sim. Does this mean that my original sim has been de activated? If so is there a way to re activate the sim because I just found my phone with the orginal sim today?

adamtemp64 · ‎12-03-2017

If reported to o2 yes if you have the same number if you ordered a new payg sim then if you did not report the old sim as lost and still within the payg sim rules it may be ok but contract the sim will be dead.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎12-03-2017

But the sim is still working at the moment? ( contract phone btw)

MI5 · ‎12-03-2017

If it's still working just carry on using it as it obviously wasn't cancelled.
If it subsequently does go offline just call customer services and they will activate the new sim they sent out to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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