Re: Re found phone - sim card

Anonymous · ‎12-03-2017

I recently lost my phone and ordered a new sim. Does this mean that my original sim has been de activated? If so is there a way to re activate the sim because I just found my phone with the orginal sim today?

adamtemp64 · ‎12-03-2017

If reported to o2 yes if you have the same number if you ordered a new payg sim then if you did not report the old sim as lost and still within the payg sim rules it may be ok but contract the sim will be dead.

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Anonymous · ‎12-03-2017

But the sim is still working at the moment? ( contract phone btw)

MI5 · ‎12-03-2017

If it's still working just carry on using it as it obviously wasn't cancelled.
If it subsequently does go offline just call customer services and they will activate the new sim they sent out to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Re found phone - sim card

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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