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Re contract handsets for family

Anonymous
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Hi iam currently on 02 I hold 6 contracts all up to date and paid on time by direct debit ( took them out for family ) but I need a handset for myself as my phone is now on its last legs iPhone 5, I've been informed that 6 handsets is the max u can hold on one network is this information correct ( I wanna stay with 02 ) any help would be great ... Thank u
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Cleoriff
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Hi @Anonymous Unless it's for business purposes I thought the maximum was 4....but as you already have 6 the best thing to do is ring customer services to check http://www.o2.co.uk/contactus

 

 

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Curr946
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So are is your own sim (phone) not already with o2. You should be able upgrade provided your not in contract, and even them you can normally pay a fee / or handset plan and then upgrade. PS, you might be better off on a business account slight_smile
Current Phone: Sony Xperia XZ Premium
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jonsie
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Is the iphone 5 not on a current contract. If so you can just upgrade. If not then it's quite possible you have reached the maximum for consumer contracts.

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MI5
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Who told you 6 was the max?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Iam currently on 3 network but wanted to join 02 as all family on 02 and they seem to do better deals than 3 and I like the idea of paying of handset if u wanted a change instead waiting our your 24 months
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gemz4the1
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I'm confused @Anonymous

 

Your first post said you're on O2 but now you say you're on 3. 

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Cleoriff
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You need to come back to clarify @Anonymous. You have 6 phones. Are you saying ALL of those six phones are on tariffs with the Three network? (your opening post led us to believe you were with O2)

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jonsie
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So you have 6 contracts on O2 but you wish to port in your Three number and open another account. Your best option is to call O2 and see if it's possible. I'm not sure there is a maximum number of accounts quoted anywhere. It would depend on your credit worthiness to be honest in my opinion. I wouldn't think anyone on here can answer that as we are all customers. Give them a call today.

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Cleoriff
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@jonsie wrote:

So you have 6 contracts on O2 but you wish to port in your Three number and open another account. Your best option is to call O2 and see if it's possible. I'm not sure there is a maximum number of accounts quoted anywhere. It would depend on your credit worthiness to be honest in my opinion. I wouldn't think anyone on here can answer that as we are all customers. Give them a call today.


If this is the case @jonsie then it makes more sense...sadly I don't think @Anonymous was very clear in her second post.....Definitely needs to come back to clarify this now....:smileywink:

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