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RECENT MOBILE BILL

CM1
Level 1: Joiner
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I received my bill yoday.  I usually pay around £12 per month but this month my bill is £123.21. I don't know why there has been such a large increase.  OBbviosly I am not happy with such a large bill.  Please explain why it has gone up so much

 

Regards

 

[personal details removed]

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MI5
Level 94: Supreme
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@CM1 

You can see a full breakdown in your MyO2 http://www.o2.co.uk/myo2 or by calling customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144225 Posts
  • 634 Topics
  • 27636 Solutions
Registered:

@CM1 

You can see a full breakdown in your MyO2 http://www.o2.co.uk/myo2 or by calling customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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Hi @CM1 

We have no access to your account on here. You need to call O2/

All numbers in this guide Guide: Coronavirus Community Help and Support 

You could also check My O2 to see what the charges are for.

Veritas Numquam Perit

Girl in a jacket
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