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Quick Question: Refresh

Curr946
Level 26: Upbeat
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Snooping around on these forms and it appears if you pay off your handset you can cancel the airtime with 30 days notice. Now I assumed 02 only waved the remaining airtime if you upgraded. (ie bought a new handset on loan)

 

Could someone confirm either way.

Current Phone: Sony Xperia XZ Premium
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MI5
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Refresh allows you to pay off the handset and walk away, or upgrade immediately or just stay on sim only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Refresh allows you to pay off the handset and walk away, or upgrade immediately or just stay on sim only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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If you pay off your device you can cancel your air time without any further charge. It isn't necesary to upgrade. If you want to you could use your phone with any network, provided it's unlocked, which you should do before you pay off the device.

I DO NOT WORK FOR O2



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Curr946
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I see. Thanks for the update. Great deal really.

Current Phone: Sony Xperia XZ Premium
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MI5
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Some say you pay a little more for refresh but it's great if you like to swap phones regularly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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Welcome to the forum @Curr946. I'm Toby, the community manager here. Good to see you getting involved! Are you thinking of joining O2, or just browsing?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Cleoriff
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Hi @Curr946 Welcome to the forum. This guide on Refresh was written by one of our members @Anonymous it tells you everything you need to know... wink

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

Veritas Numquam Perit

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Anonymous
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Great advice here guys! I'm sure it's been very useful for @Curr946
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