Solved: Re: Question...

Anonymous · ‎26-03-2013

Hi, i took out an iphone 5 contract on O2 via carphone warehouse recently so my question is if i ever have a problem with the phone who do i contact to get it looked at?

Thanks

jonsie · ‎26-03-2013

No it won't and their customer service is second to none.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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MI5 · ‎26-03-2013

Carphonewarehouse or Apple directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎26-03-2013

Apple preferably

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎26-03-2013

Thank you for you reply.. will it cost me anything going through apple directly? I've had my contract since January 2013.

Thanks

jonsie · ‎26-03-2013

No it won't and their customer service is second to none.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎26-03-2013

Thanks so much for your help jonsie!

jonsie · ‎26-03-2013

Glad to help, hope you have no problems though:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-03-2013

Apple warranty is only for 12 months. Outside of that they will charge you a standard fee to replace the phone if faulty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎26-03-2013

Thanks MI5. I've got till next January then.

O2

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